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Victims receive packages they never ordered (a brushing scam used to generate fake reviews). In a dangerous escalation, scammers use the victim's real address for fake Facebook Marketplace or Craigslist listings, causing angry, scammed buyers to physically show up at the victim's door demanding goods or money they paid for.
Annual Losses
Difficult to quantify; marketplace fraud losses exceed $200M annually
Avg Loss / Victim
Low direct financial loss, but significant safety risk and identity theft potential
Primary Vector
Unsolicited packages, fake marketplace listings using victim's address
Peak Season
Year-round, with spikes around holiday shopping seasons
Brushing scams occur when sellers on e-commerce platforms ship cheap, unsolicited items to real addresses so they can post fake "verified purchase" reviews. In the more dangerous variant, scammers list high-value items (gaming consoles, electronics) on Facebook Marketplace or Craigslist using the victim's real home address as the pickup location. Innocent buyers pay the scammer and then show up at the victim's door expecting to collect their purchase. The victim had no involvement in the listing and is confronted by frustrated, sometimes aggressive strangers.
Hover or tap the highlighted text to see why each element is a red flag.
I bought a PS5 from you on Facebook MarketplaceRed flag: This person is an innocent victim of the same scammer. They paid for an item that was never yours to sell and I'm outside your houseRed flag: A stranger at your door creates a safety risk. The scammer deliberately weaponized your address to redirect confrontation. Where is it?
Receiving packages you never ordered
This is a brushing scam. A seller is using your address to create fake verified purchase reviews on e-commerce platforms
Strangers showing up at your door asking about items you never sold
A scammer has listed fake items for sale using your home address as the pickup location. These visitors are also victims
Your address appearing on marketplace listings you did not create
Search your address on Facebook Marketplace and Craigslist. If you find listings you did not post, report them immediately
Unfamiliar packages with cheap or random items (seeds, jewelry, gadgets)
Classic brushing packages contain low-cost items. The "purchase" was faked so the seller can write a verified review
If you did not list anything for sale, any stranger appearing at your door about a purchase is the result of a scam. Legitimate marketplace transactions involve direct communication between the actual seller and buyer. If someone shows up referencing a listing you know nothing about, both you and the visitor have been targeted by the same scammer.
Brushing packages are almost always harmless, cheap items (small electronics, jewelry, seeds, phone cases). The sender does not intend to harm you. They only needed your address to fake a verified purchase. However, do not plant any seeds you receive, as they may be invasive species. Report unexpected seed packages to your state Department of Agriculture.
Home addresses are widely available through public records, data broker sites, previous data breaches, and even your own past online orders. Scammers purchase bulk address lists cheaply. You can reduce exposure by opting out of data broker sites (search "opt out" guides), but complete removal is difficult.
File a police report with your local department and request increased patrol if it continues. Post a clear note on your door explaining the situation. Report every fake listing to the marketplace platform for removal. If you feel physically threatened, call 911. Consider installing a doorbell camera for documentation.
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