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Fraudulent texts or emails from fake USPS, FedEx, UPS, or Amazon accounts claiming a package can't be delivered, needs rescheduling, or requires a small redelivery fee. The #1 most-reported text scam narrative in 2024 per FTC Data Spotlight (April 2025). $470M reported lost in text-contact fraud, with $1,000 median loss per victim.
Annual Losses
$470M reported lost in text-contact fraud in 2024 (FTC CSN Data Book 2024); package delivery = #1 text scam narrative (FTC Data Spotlight, Apr 2025)
Avg Loss / Victim
$1,000 median reported loss for text-contact fraud (FTC CSN Data Book 2024)
Primary Vector
SMS text and email
Peak Season
Year-round (FTC: 'not just at the holidays, but all year long'), spikes Nov-Jan
You receive a text or email claiming a package is undeliverable, held at a facility, or requires action to release. The message includes a link to a fake tracking page that looks identical to USPS, FedEx, or UPS. The site asks for personal information and a small 'redelivery fee' — but the real goal is your credit card number and login credentials.
Hover or tap the highlighted text to see why each element is a red flag.
USPS: Your package #9400111206217800012345Red flag: Fake tracking number to add credibility — you can verify any real tracking number at usps.com directly could not be delivered due to an incomplete address. Schedule redelivery: https://usps-redelivery.infoRed flag: Fake domain — USPS only uses usps.com. The .info TLD is a red flag./track
FedEx: A package for you is pending. Due to unpaid shipping fees ($2.99Red flag: Small fee designed to seem trivial — the real target is your credit card data), it cannot be released. Confirm here: fedex-delivery-notice.comRed flag: Not a FedEx domain — real FedEx communications come from fedex.com/pay
Unsolicited delivery notification you weren't expecting
If you didn't order anything or weren't expecting a package, a random delivery text is almost certainly a scam
Request for payment to release a package
USPS, FedEx, and UPS do not charge surprise redelivery fees via text message
Link to a non-carrier domain
Legitimate tracking links go to usps.com, fedex.com, or ups.com — not lookalike domains
Generic greeting with no specific package details
Real delivery notifications reference your name, order, or specific delivery details from the retailer
Request to download a 'tracking app'
Carriers have official apps in the App Store/Play Store — never download apps from text links
Real delivery services send tracking updates through the retailer you ordered from (Amazon, Target, etc.) or through their official app if you signed up for notifications. USPS sends Informed Delivery emails from informeddelivery@usps.gov. Critical: USPS tracking texts should NEVER include a clickable link (per USPIS), and official USPS SMS comes from 5-digit short codes, not regular phone numbers. USPS will not text or email you unless you first requested tracking with a tracking number. No carrier sends texts asking for payment to release a package.
Go directly to the retailer's website (where you ordered) or the carrier's official website/app and enter the tracking number from your order confirmation email. Never use the link in the text.
USPS offers Informed Delivery email notifications (from informeddelivery@usps.gov) and text alerts only if you explicitly signed up for them through the official USPS website. They will never ask for payment via text.
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